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雅思口语Part2话题卡：Describe a problem you had while shopping […]

雅思口语Part2话题卡：Describe a problem you had while shopping online or in a store 描述你在网购或者实体店购物遇到的问题/糟糕的购物体验

思路点拨：以下思路仅供参考，希望大家能结合自己的经历编写答案

无论是线上还是线下，购物时遇到的问题其实都差不多。购买前，客服或者销售可能爱搭不理，虚假宣传，或者许诺各种好处；购买过程中可能出现支付问题；购买后可能发现产品跟自己想象的不同，或者出现问题无法联系到卖家，甚至卖家拒不承认这是他们销售的东西。相信大家在无数次的网购经历中一定有过不太愉快的，回忆一下，把事情说清楚就好。

题目

Describe a problem you had while shopping online or in a store

You should say

When it happened

What you bought

What problem you had

And explain how you felt about the experience

参考答案

下面给老烤鸭小编根据具体的题目要求，给出的原创参考答案：

请北京新航道，上海新航道，沈阳新航道，小站雅思，阿卡索外教网，百利天下留学以及智课网等机构不要再次抄袭本站的文章。

I am going to tell you about an unpleasant experience I had in a physical store not far away from home. It was late October last year, the junction between autumn and winter. Since the temperature was dropping day by day, I decided to buy a new jacket to shield the cold breeze. I had thought about online platforms but eventually chose the physical store because I could see what it looked like on me immediately.

我要告诉你一段我在我家附近的商店里所遭遇的不愉快经历。那是去年十月下旬，秋冬交际的时候。由于温度每天都在下降，我决定买件新的夹克来抵御寒风。我考虑过线上平台，但最终选择了实体店，因为我能立刻看到穿上之后的效果。

After wandering in the mall for over an hour, I finally found something that caught my eye in a chain store. This article is from laokaoya website. It was a brown jacket, featuring a wide lapel decorated with rabbit fur on the rim and soft, fleece lining. Just looking at it made me feel warm.

在商场里逛了一个小时后，我终于在一家连锁店里找到了某件心仪的东西。它是个棕色的夹克，领子很宽，边缘装饰着兔毛，并且拥有柔然的羊毛里衬。只是看着它就让我感觉温暖。

I asked the shopping assistant to get my size. But all of them seemed to be occupied. Two of them were helping other customers, and the last one was operating on the computer. So I waited. But ten minutes later, when the customers had left the store, there was still nobody coming to help. Without a choice, I approached one of them and asked if she could help me find my size. But quite to my surprise, she glanced at me and said that this garment was not cheap, and I had better take a second thought so that we would waste each other’s time.

我请售货员拿一件我的尺码。但所有人似乎都在忙着。两个在帮助其他顾客，一个在电脑上操作着什么。所以我就等着。但十分钟之后，其他顾客已经离开了，仍然没有人过来帮忙。别无选择下，我走进其中一人，询问她是否能帮忙找下我的尺码。但让我吃惊的是，她瞟了我一眼，然后说，这件衣服很贵的，我最好再想想，以便我们都不浪费彼此的时间。

I felt humiliated and belittled. How could she judge me with a single glance? Even if it did exceed my affordability, she should not refuse to help me for this reason since it contradicted her duty. From then on, I have never visited that store again.

我感到受到了羞辱和轻视。她怎么能根据一瞥来评判我。即便它确实超出了我的购买能力，她也不应该以此为理由拒绝帮忙，因为这跟她的工作职责相抵触。从那之后，我再也没有去过那家店了。

Part 3 追加问题

What kind of service do you think is good?

What are the differences between shopping online and in stores?

What problems do customers often have while shopping?

What do you think customers should do when there are problems with the products they bought online?

点击查看2023年1-4月雅思口语题库Part2其他话题卡答案